Customer Care

Customer Care

Plaxonic Call Center Services

Our customer care executives propel clients’ company further by offering pleasing customer support throughout day and night. We aim at responsiveness and approachability, the two principal qualities that today’s customers seek in a company. By ensuring that your company reciprocates to the customers in their times of need, we promote the chances of success with improved sustainability. We offer our services to companies operating in all industries.

Cost-effective Service

Cost-effective Service

We understand that greater investments need to be made on the core and productive areas. Due to this very reason, we ensure keeping the cost for the subsidiary processes low and offer inexpensive, yet quality customer care services. Outsourcing the process to us will not only help you skip the heavy overheads of maintaining a customer support department, but will also ensure customer retention and support.

Customer-centric

Customer-centric

We take care of your business customers by giving them the right kind of information, demonstration, and guidance. Our services are solely customer centric and requirement-specific that makes it a pleasant experience for the customers. All sorts of voice support are also offered through telephone lines.

Turn Enquirers Into Customers

Turn Enquirers Into Customers

Our professionals know the art of converting leads into customers through effective interaction. By providing right kind and amount of information, they convince those on the other end of the line to try out the company products and services. Our friendly and humble staff is blessed with the talent to change a brand image dramatically by changing an interest into a transaction. We do not leave any stoneunturned when it comes to an upsell.

Why Hire Us?

Regardless of the channel you choose to support your clients with, we make sure that responses are accurate and quick. Here are some good reasons why you should hire our services from the myriad of others.

  • customer_arrow Instant, accurate and quality response
  • customer_arrow Well-managed and limited response times
  • customer_arrow Detailed reports of pending status
  • customer_arrow Multilingual support offered
  • customer_arrow Countless contacts attended daily
  • customer_arrow Only skilled virtual respondents assigned
  • customer_arrow Both proactive and reactive chat services
  • customer_arrow Dashboard reporting in real time through screen       shots
  • customer_arrow High-quality and uninterrupted communication
  • customer_arrow Track records of in and out flow volumes
  • customer_arrow Effective management process
  • customer_arrow Attempt to convert enquirers into customers