Outsource Customer Service | Call Center Outsourcing | Customer Care Service

Customer Care

Customer Care

Plaxonic Call Center Outsourcing Services

Our customer support specialists propel client's company further by offering pleasing customer care service throughout day and night. We aim at responsiveness and approachability, the two principal qualities that today’s customers seek in a company. By ensuring that your company reciprocates to the customers in their times of need, we promote the chances of success with improved sustainability. We offer our services to companies operating in all industries.

Current state of corporate world is highly competitive and businesses are grappling with challenges more than ever. Call center outsourcing companies like ours are the backbone of such firms when it comes to maintain consistency in providing seamless services to the target audience. Our executives take off the pressure and allow businesses to focus on important tasks and ace them flawlessly. With our skilled customer service specialist by a firm’s side, streamlining existing operations in cost-efficient way isn’t anything that’s impossible.

Cost-effective Service

Cost-effective Service

We understand that greater investments need to be made on the core and productive areas. Due to this very reason, we ensure keeping the cost for the subsidiary processes low and offer inexpensive without any compromise with quality customer service outsourcing. Hiring us will not only help you skip the heavy overheads of maintaining customer support department, but will also ensure customer retention and support as well. From taking orders to tackling major financial transactions, we cover everything in our service without raising the expenses quotient abruptly.

Customer-centric

Customer-centric

We take care of your business customers by giving them the right kind of information, demonstration, and guidance. Our outsourcing customer support services are solely client-oriented and requirement-specific that makes it a pleasant experience for the customers. All sorts of voice support are also offered through telephone lines. Our panel of executives ensures providing services that fit users’ need then & there. We will take your inputs, understand them precisely and create solutions that assure providing personalized customer service to every user.

Turn Enquirers Into Customers

Turn Enquirers Into Customers

Our professionals know the art of converting leads into customers through effective interaction. By providing right kind and amount of information, they convince those on the other end of the line to try out the company products and services. Our friendly and humble staff is blessed with the talent to change a brand image dramatically by changing an interest into a transaction. We do not leave any stone unturned when it comes to an upsell. Owing to this very phenomenal talent of us, we have earned a popular spot in the list of successful customer service outsourcing companies.

Why Hire Us?

Being a reputed call center outsourcing company, as already mentioned, we guarantee accurate & quick response, regardless of the channel, you choose to support your clients with. Here are some good reasons why you must outsource customer services and hire us from the myriad of others.

  • customer_arrowInstant, accurate and quality response
  • customer_arrowWell-managed and limited response times
  • customer_arrowDetailed reports of pending status
  • customer_arrow Multilingual support offered
  • customer_arrowCountless contacts attended daily
  • customer_arrow Only skilled virtual respondents assigned
  • customer_arrow Both proactive and reactive chat services
  • customer_arrowDashboard reporting in real time through screenshots
  • customer_arrowTrack records of in and out flow volumes
  • customer_arrowEffective management process
  • customer_arrowAttempt to convert enquirers into customers
  • customer_arrow High-quality and uninterrupted communication

Partner with us for top-notch customer support outsourcing and see your bucket of trustworthy customers filling rapidly. Rich with advanced & proven outsourced call center solutions, we never disappoint.